The Correspondent

In today’s competitive job market, attracting top talent requires more than just offering a competitive salary and benefits package. As a community banker, you have a unique opportunity to craft an employer brand that not only stands out but also resonates deeply with...

In the ever-evolving landscape of community banking, technology continues to reshape the way we serve our customers. One innovation that has garnered attention is the Interactive Teller Machine (ITM). As community bankers, it's crucial to weigh the pros and cons of...

The community banking industry stands out as one of the few sectors where individuals can achieve upward mobility without a college degree necessarily becoming a barrier to entry. This unique characteristic opens doors for a diverse range of talents, enabling people...

Mark Twain once recalled, “I’ve had a lot of worries in my life, most of which never happened.”  A lot of worries add up to a lot of stress, which the Oxford Languages Dictionary defines as a “state of mental or emotional strain or tension resulting from adverse or...

Staying connected with your customers is more important now than ever. As a community banker, you have a unique opportunity to build deeper relationships and trust within your local area. One powerful tool at your disposal is your bank’s mobile app. But how can you...

As community bankers, we pride ourselves on the personal relationships we build with our customers. We know their names, their families, and their stories. These connections become especially important when it comes to protecting some of our most financially...

Credit underwriting is the cornerstone of responsible lending practices. It's the process by which your bank assesses the creditworthiness of borrowers, determining whether they qualify for a loan and at what terms. However, despite its critical importance, credit...

Cybersecurity remains a top concern for community banks as they navigate the digital landscape. According to recent statistics, cybercrimes against banks have been on the rise, with an estimated 67% increase in cyberattacks targeting financial institutions over the...

What is a brand? It’s more than logos and colors; it’s your institution’s identity and the heartbeat of why you exist. As the banking landscape evolves and customer expectations shift, it’s essential for community banks to stay relevant and resonate with their...