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The Correspondent is the community banker’s go-to source for community banking content and resources. Browse blogs from trusted voices, on topics that matter for your institution.

Cultivating a Mentorship Culture in Your Community Bank

Cultivating a Mentorship Culture in Your Community Bank

The community banking industry stands out as one of the few sectors where individuals can achieve upward mobility without a college degree necessarily becoming a barrier to entry. This unique characteristic opens doors for a diverse range of talents, enabling people...

3 Stress-Tests to Perform on Your Borrowers’ Financials

3 Stress-Tests to Perform on Your Borrowers’ Financials

Mark Twain once recalled, “I’ve had a lot of worries in my life, most of which never happened.”  A lot of worries add up to a lot of stress, which the Oxford Languages Dictionary defines as a “state of mental or emotional strain or tension resulting from adverse or...

6 Strategies to Combat Financial Abuse of Elderly Customers

6 Strategies to Combat Financial Abuse of Elderly Customers

As community bankers, we pride ourselves on the personal relationships we build with our customers. We know their names, their families, and their stories. These connections become especially important when it comes to protecting some of our most financially...

7 Credit Underwriting Mistakes and How to Avoid Them

7 Credit Underwriting Mistakes and How to Avoid Them

Credit underwriting is the cornerstone of responsible lending practices. It's the process by which your bank assesses the creditworthiness of borrowers, determining whether they qualify for a loan and at what terms. However, despite its critical importance, credit...

Developing a Cybersecure Culture at Your Community Bank

Developing a Cybersecure Culture at Your Community Bank

Cybersecurity remains a top concern for community banks as they navigate the digital landscape. According to recent statistics, cybercrimes against banks have been on the rise, with an estimated 67% increase in cyberattacks targeting financial institutions over the...

Is Your Bank Due for a Rebrand? 10 Signs to Consider

Is Your Bank Due for a Rebrand? 10 Signs to Consider

What is a brand? It’s more than logos and colors; it’s your institution’s identity and the heartbeat of why you exist. As the banking landscape evolves and customer expectations shift, it’s essential for community banks to stay relevant and resonate with their...

Is It Time to Consider a Core Conversion?

Is It Time to Consider a Core Conversion?

Have you ever met a banker that felt satisfied with their core provider? Us either. For community banks, making the decision to undergo a core conversion can be a significant step towards modernization and better service delivery. But the conversion process can be a...

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