The Correspondent
The Correspondent is the community banker’s go-to source for community banking content and resources. Browse blogs from trusted voices, on topics that matter for your institution.
Banking Industry Corporate Culture Metrics on the Decline | Kyle Herschberger
Employee engagement sets the stage for what community banks can achieve. Industry research continues to suggest that great cultures produce exceptional customer experiences and above-average financial performance. Maintaining a culture that generates those outcomes...
Why You Should Invest in Continuing Education for Your Credit and Lending Teams | The Correspondent, Ep. 5
Now more than ever, finding and keeping great credit and lending staff is a difficult but necessary part of successful community banking. But what if great lenders and analysts are made, not born? In honor of our upcoming credit conference, we spoke to Derrick...
Should My Bank Send International Wire Transfers in USD? Choosing the Best Currency for International Payments
US Dollars is a trusted reserve currency throughout the world, and consumers and businesses alike regularly send international wires in U.S. Dollars. In most cases, the ultimate recipient of the funds does not hold a USD account, requiring the transaction to be...
Managing Credit Risk in an Uncertain Lending Environment | The Correspondent Podcast, Ep. 4
For the past few years, community bank lenders have had to contend with a lot of uncertainty and rapid changes in the lending environment. How can they effectively manage their credit risk? On this episode, we discuss managing credit risk in an uncertain environment...
Community Banks: Review Your Account Agreements | Banking Legal
For many community banks, the legal side of banking can be overwhelming and difficult to navigate. At ICBB, we hope to be a resource for community banks in all aspects of their operations. We’ve asked our friends at Dinsmore & Shohl LLP to provide information on...
Building a Culture that Keeps People in Your Service Department | The Correspondent Podcast
Customer service is a cornerstone of community banking, but it's also a high-turnover profession. How can community banks build a culture that keeps quality tellers and customer service people from quiet quitting or joining the Great Resignation? In this episode,...
Succession Planning at All Levels for Community Banks | Maggie Abney
At ICBB, we hope to be a resource for community banks in all aspects of their operations. That’s why we’ve asked Maggie Abney, executive-in-residence and director of the Evans Banking & Financial Services program at Eastern Kentucky University, to provide...
Interest Rate Volatility and the Lender’s Response in 20223 | Dev Strischek
For lenders at many community banks, the rising rate environment can be difficult to navigate. At ICBB, we hope to be a resource for community banks in all aspects of their operations. We’ve asked Dev Strischek, principal at Devon Risk Advisory Group and popular...
Your Community Bank Needs Loan Participations. Here’s Why.
The financial market has become increasingly competitive in recent years. As the demand for loans also increases, it becomes more difficult for community banks like yours to approve large loans while staying within your legal lending limits. Loan participation is an...
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