The Correspondent
The Correspondent is the community banker’s go-to source for community banking content and resources. Browse blogs from trusted voices, on topics that matter for your institution.
Selling Young Talent on a Rewarding Career in Banking
Younger employees today receive career advice that often includes a suggestion to ‘follow your passion.’ It sounds very logical, and after all, who wouldn’t want to be passionate about what they intend to do for the rest of their life? In high school my aptitude tests...
The Correspondent LIVE from the 2023 Annual Credit Conference
This special episode of The Correspondent was recorded live from ICBB's 2023 Annual Credit Conference. It features a panel discussion on loan review and risk management with CEO Derek Hetherington, Professor Maggie Abney from Eastern Kentucky University, and Don...
5 Ways to Provide Financial Education to Your Community Bank Customers
As a community banker, providing financial education to your customers is an essential part of your role in the community. You play a vital part in empowering your customers to achieve financial wellness. Further, providing them with the tools they need to make...
Q1 Market Update | The Correspondent Podcast
This episode marks the first quarterly market update, where Madison is joined by chief credit officer Stephanie Oerther, senior lender Brandon Feltner, and president and CEO of ICBI affiliate Sapphire Fiduciary Advisers Paul Stropkay, to discuss trends, current...
7 Strategies for Attracting Deposits to Your Community Bank
Deposits are the lifeblood of any financial institution, and they are essential for growth and stability. However, in today's competitive banking environment, attracting deposits can be challenging. In fact, deposit growth has been struggling over the first quarter of...
Why Offer international Services? | The Correspondent, Ep. 8
Many community banks are hesitant to offer international payments services to their customers, perceiving it to be risky and not worth the investment. But without them, they may risk losing their best customers to a larger institution. Madison Caplinger, along with...
When the Borrower Doesn’t Pay: Untangling the Web of Credit Reporting
Cassie Carter, Attorney at Dinsmore & Shohl, LLP For many community banks, the legal side of banking can be overwhelming and difficult to navigate. At ICBB, we hope to be a resource for community banks in all aspects of their operations. We’ve asked our friends at...
Ransomware: What to Do When Your Bank Gets Hit, Part 2 | The Correspondent, Ep. 7
Ransomware and other cybercrimes are an ever-increasing (and very expensive) threat to community banks and their customers. There are many ways to prevent such an attack, but cybercriminals are getting smarter every day. What do you and your team do when the worst...
Enterprise Risk Management: The Forward-Thinking Lender’s Approach | Dev Strischek
“You’ve got to go out on a limb sometimes because that’s where the fruit is.” - Will Rogers Lenders make money by taking risks. As Will Rogers said, “you’ve got to out on a limb sometimes, because that’s where the fruit is.” Risks can come from various sources...
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