The Correspondent

Talent acquisition and retention have recently been a challenge for organizations across all industries, and uniquely so for community banks. How can community banks attract and keep young, entry-level talent? Maggie Abney, director of the Evans Banking &...

In today's digitally-driven age, establishing a strong online presence is crucial for the success and growth of any business, including community banks. More of your customers are seeking you out online-first than ever before. One effective way to engage with your...

Since the launch of the Federal Reserve’s FedNow instant payments rail, the topic of faster payments has been front and center on bankers’ radars. Some institutions have enthusiastically embraced it, while others have taken a more cautious approach. In this episode,...

In today's fast-paced and competitive banking world, customer loyalty seems to be an endangered species. As a community banker, your competitors are no longer the other community bank down the road; you compete for deposits with online-only neobanks, fintech startups,...

Our friends and customers and Richwood Bank in Richwood, Ohio recently received national recognition as one of the Independent Community Bankers’ Association’s Top Agriculture Lenders for 2023. Chief operations officer Brian Gehres and senior agriculture lender Kent...

As a community bank mortgage lender, you play an essential role in supporting your community by helping individuals and families achieve their homeownership goals. However, low inventory, high prices, and rising interest rates have slowed the once-booming housing...

September in National Mortgage Professionals Month, and we’re taking the month to celebrate and empower community bank mortgage professionals. The current rate and economic environment present significant challenges to mortgage professionals. In this episode of the...

In today's digital age, the power of social media cannot be underestimated. Platforms like Facebook, X (Twitter), LinkedIn, Instagram, and TikTok have become essential tools for personal and professional networking, brand building, and reaching wider audiences. As a...

FinTechs have irrevocably changed the financial services landscape. In some respects, they have functioned as industry disruptors and formidable competitors. In others, they have served as valuable partners, allowing community banks to offer key financial services...