The Correspondent

Staying connected with your customers is more important now than ever. As a community banker, you have a unique opportunity to build deeper relationships and trust within your local area. One powerful tool at your disposal is your bank’s mobile app. But how can you...

As community bankers, we pride ourselves on the personal relationships we build with our customers. We know their names, their families, and their stories. These connections become especially important when it comes to protecting some of our most financially...

Credit underwriting is the cornerstone of responsible lending practices. It's the process by which your bank assesses the creditworthiness of borrowers, determining whether they qualify for a loan and at what terms. However, despite its critical importance, credit...

Cybersecurity remains a top concern for community banks as they navigate the digital landscape. According to recent statistics, cybercrimes against banks have been on the rise, with an estimated 67% increase in cyberattacks targeting financial institutions over the...

What is a brand? It’s more than logos and colors; it’s your institution’s identity and the heartbeat of why you exist. As the banking landscape evolves and customer expectations shift, it’s essential for community banks to stay relevant and resonate with their...

Have you ever met a banker that felt satisfied with their core provider? Us either. For community banks, making the decision to undergo a core conversion can be a significant step towards modernization and better service delivery. But the conversion process can be a...

Ron Kruszewski, CEO of Stifel, recently made a statement suggesting that we should reduce the number of community banks from thousands to just around 10. At ICBB, our mission is to support, protect, and promote the community bank model. As such, we firmly disagree...

Community banks likes yours face numerous challenges that can impact their stability and growth. From economic downturns to technological disruptions and regulatory changes, the ability to navigate uncertainties and mitigate risks is crucial for ensuring the long-term...

In the vast world of influencer marketing dominated by celebrities and global sensations, community banks have a unique opportunity to harness the authentic influence of local voices. As community bank marketers, it's time to shift the spotlight to our own...