The Correspondent
The Correspondent is the community banker’s go-to source for community banking content and resources. Browse blogs from trusted voices, on topics that matter for your institution.
Enterprise Risk Management: The Forward-Thinking Lender’s Approach | Dev Strischek
“You’ve got to go out on a limb sometimes because that’s where the fruit is.” - Will Rogers Lenders make money by taking risks. As Will Rogers said, “you’ve got to out on a limb sometimes, because that’s where the fruit is.” Risks can come from various sources...
Ransomware: What to Do When Your Bank Gets Hit, Part One | The Correspondent, Ep. 6
Ransomware and other cybercrimes are an ever-increasing (and very expensive) threat to community banks and their customers. There are many ways to prevent such an attack, but cybercriminals are getting smarter every day. What do you and your team do when the worst...
Banking Industry Corporate Culture Metrics on the Decline | Kyle Herschberger
Employee engagement sets the stage for what community banks can achieve. Industry research continues to suggest that great cultures produce exceptional customer experiences and above-average financial performance. Maintaining a culture that generates those outcomes...
Why You Should Invest in Continuing Education for Your Credit and Lending Teams | The Correspondent, Ep. 5
Now more than ever, finding and keeping great credit and lending staff is a difficult but necessary part of successful community banking. But what if great lenders and analysts are made, not born? In honor of our upcoming credit conference, we spoke to Derrick...
Should My Bank Send International Wire Transfers in USD? Choosing the Best Currency for International Payments
US Dollars is a trusted reserve currency throughout the world, and consumers and businesses alike regularly send international wires in U.S. Dollars. In most cases, the ultimate recipient of the funds does not hold a USD account, requiring the transaction to be...
Managing Credit Risk in an Uncertain Lending Environment | The Correspondent Podcast, Ep. 4
For the past few years, community bank lenders have had to contend with a lot of uncertainty and rapid changes in the lending environment. How can they effectively manage their credit risk? On this episode, we discuss managing credit risk in an uncertain environment...
Community Banks: Review Your Account Agreements | Banking Legal
For many community banks, the legal side of banking can be overwhelming and difficult to navigate. At ICBB, we hope to be a resource for community banks in all aspects of their operations. We’ve asked our friends at Dinsmore & Shohl LLP to provide information on...
Building a Culture that Keeps People in Your Service Department | The Correspondent Podcast
Customer service is a cornerstone of community banking, but it's also a high-turnover profession. How can community banks build a culture that keeps quality tellers and customer service people from quiet quitting or joining the Great Resignation? In this episode,...
Succession Planning at All Levels for Community Banks | Maggie Abney
At ICBB, we hope to be a resource for community banks in all aspects of their operations. That’s why we’ve asked Maggie Abney, executive-in-residence and director of the Evans Banking & Financial Services program at Eastern Kentucky University, to provide...
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